Dealing with Conflict Arising from Diversity
What you will learn
On completion of this course, you will be able to deal with disagreements and conflict arising from diversity in the workplace.
Incidents of conflict and disagreement are acknowledged and managed in a way that enhances relationships in the workplace.
Cases of unfair discrimination and discriminatory practices are identified and managed at the appropriate level of authority in the entity.
Disagreements and conflict are used as opportunities for learning to improve the cohesion in the workplace.
Requirements
You need to complete the following courses before you can enrol for this course:
- Understanding Diversity
- The Reality of Diversity
- Manage Teams and Diversity
You have to pass with a minimum of an 80% mark to receive your certificate of completion for this course.
You can complete this course in your own time and at your own pace.
This course can be studied online with an internet connection. You can access your course lessons from your smartphone, tablet or desktop.