Maintain workplace relationships

WELCOME NOTE

Dear Learner,

Welcome to this learning programme. We trust that this learning programme will be of great value to you during your studies and in your new learning experience.

This course contains readings, activities, and application aids that will assist you in developing the knowledge and skills stipulated in the specific outcomes and assessment criteria. Jot down things that work well or ideas that may arise. Also, note any points you would like to explore further.  Participate actively in the skill practice activities, as they will give you an opportunity to gain insights from other people’s experiences and to practice the skills.  Do not forget to share your own experiences so that others can learn from you too. 

COURSE OVERVIEW

At the end of this training session, you will be able to:

• Liaise and network with internal and external stakeholders.
• Devise and apply a strategy to establish constructive relationships with team members in a unit.
• Devise and apply a strategy to establish constructive relationships with managers.
• Identify and minimise personal conflict in the workplace. 

LEARNER SUPPORT

Please remember that as the programme is outcomes based, it implies the following:

• You are responsible for your own learning: Make sure you manage your study and research time responsibly.
• Learning activities are learner-driven.
• The system Administrator is there to reasonably assist you during system support of this programme.

HOW YOU WILL LEARN

The programme methodology includes readings, individual activities and skill application exercises.

HOW YOU WILL BE ASSESSED

You will be assessed by completing a knowledge assignment that covers the essential embedded knowledge by means of a monkey-puzzle type test at the end of the course. You must pass with a minimum of 80% mark to obtain your certificate.